HOW TO ORDER

Browse the site and find a product you want to buy using the drop down menus located at the top of the screen. If you know exactly what you want, use the onsite search function at the top right of the site to quickly locate your items .

On the product page select the color (if applicable) and size and click on the ‘Add to Bag’ button. This will then add your chosen product to the mini bag in the top right corner of site.

When you have chosen all of your items select either ‘View Bag’ or ‘Checkout’ from the mini bag which will take you to your shopping bag. If you have an offer code please enter it here. If you want to buy another product click on ‘Continue Shopping’, if you are ready to buy click on the ‘Continue to Checkout’ button.

You will then enter our secure online checkout. If you have registered with us online before enter your email address and password, if not create a new account , then follow our simple checkout instructions. Your order will not be placed with us until you click on the ‘Place Order and Pay’ button and you reach our order confirmation page.

You will get an email straight away to confirm that we have received your order and another to confirm that you order has been processed.

If you experience any problems placing your online order please contact us.

We ship all over the world.

Our international delivery is totally FREE.

Please note some countries may charge your local import duties on receipt of your parcel.

For more information about shipping charges click here

After your order is paid and shipping is processed, you will receive an email with shipping information.

Please allow up to 1-2 days to fully process your order. Once orders are processed, items are usually shipped the next business day. Depending on where the shipment is going, it might take 7 – 15 business days to be delivered to you.

Please contact the Customer Service Department at 0700 47 87 93  during normal business hours and we will be happy to walk you through the ordering process. Outside of business hours, simply send an email to orders@eastrenhug.com  we will respond the next business day.

Yes, this site follows all recommended security precautions. We adhere to all web security standards when it comes to encrypting your data. We do not store credit card numbers or information in our databases.


Any Questions ?
Please get in touch 0700 478 493